IMPORTANT UPDATE - APPOINTMENT SYSTEM CHANGES DUE TO CORONAVIRUS (COVID-19) PANDEMIC
To reduce risk to patients and staff we will be making a number of changes to our appointment system from Monday 16th March 2020. We will continue to review the situation and follow advice from NHS England, Public Health England and the Health Secretary.
From Monday 16th March all appointments will be conducted as telephone consultations. If the clinician feels that they need to see you and you don’t have any symptoms of COVID-19 then they may invite you to the practice for a consultation.
We have temporarily suspended online booking of appointments to prevent patients from arriving at the practice who may be symptomatic.
PLEASE DO NOT COME TO SURGERY UNLESS YOU HAVE A FACE TO FACE APPOINTMENT BOOKED WITH A GP OR NURSE
FOLLOWING A PHONE CALL
CALL THE PRACTICE ON 01757 211 750 FOR ALL OTHER ENQUIRIES
IF YOU HAVE SYMPTOMS OF COVID-19 EITHER:
- A HIGH TEMPERATURE/FEVER ABOVE 37.8 DEGREES OR
- A NEW PERSISTENT COUGH
THEN YOU SHOULD SELF ISOLATE FOR 7 DAYS. ALL HOUSEHOLD MEMBERS SHOULD SELF-ISOLATE FOR 14 DAYS.
Please use the link below to check your symptoms and get further advice. You can also print off a self-isolation certificate for your employer.
If you do not have access to the internet you can contact them by phoning 111.
If you feel you need emergency care, contact 999 but advise the operator if you have a temperature or cough.
We would like to thank you for your patience during this difficult time.
If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use SystmOnline you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp .