COVID-19 Announcement
Please be aware that the Practice is experiencing exceptionally high demand at the moment. We have a number of staff assisting with the delivery of the COVID vaccinations which has impacted on our availability. Please bear this in mind when speaking to the reception team who are doing all they can to assist you at this difficult time.
IMPORTANT CHANGES TO GP PRACTICE OPERATION
The health and safety of our patients and staff is of the utmost importance to us. During the current Coronavirus (COVID-19) restrictions, we are asking all patients to avoid attending the surgery wherever possible.
If you have any of the main symptoms of coronavirus (COVID-19) you must stay at home (self-isolate) and get a test.
The main symptoms of coronavirus are:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least 1 of these symptoms
What to do if you have symptoms
If you have any of the main symptoms of coronavirus:
- Stay at home (self-isolate) – do not leave your home or have visitors. Anyone you live with, and anyone in your support bubble, must also self-isolate.
- Get a test – get a test to check if you have coronavirus as soon as possible. Anyone you live with, and anyone in your support bubble, should also get a test if they have symptoms. A test can be arranged at NHS.UK.
Use the NHS 111 online coronavirus service if;
- You’re worried about your symptoms
- You’re not sure what to do
Call 111 if you cannot get help online or phone the surgery. Do not attend in person unless asked to do so by a member of the clinical team.
Appointments at the surgery
We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. This means that all patients are required to contact the practice by telephone to request an appointment, providing details of their need. If the problem is routine, please contact the surgery as early as possible in the day as we have a limited number of routine calls. If you contact us after all the routine calls have been booked then you will be asked to phone again the following day, urgent problems are added to a different call list and will be dealt with on the day. A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone or via video consultation. If the clinician deems that you require a face to face appointment, you will be asked some screening questions before an appointment is arranged.
If you do need to attend the surgery in person we ask that you arrive wearing a face covering (this does not need to be a surgical mask) and that you observe the two metre social distancing rule from staff and other patients in the practice. Please be aware that staff may be wearing personal protective equipment, including face masks, aprons and gloves.
Welcome to Scott Road Medical Centre
We are a modern and friendly NHS General Practice in Selby, North Yorkshire. We have been established for over 25 years.
We provide a full range of NHS GP services from one site and set ourselves high standards in terms of quality of care. We are very keen on working with patients to try to prevent ill health as well as looking after people with illness or disability. Our team of doctors, nurses, midwives, receptionists, administrative staff and managers all work hard together from our one site to ensure you have the best possible clinical care. We also have an active patient participation group which help us to shape both current and new services.
We are a teaching practice for the Hull York Medical School and are committed to helping the teaching and training of the medical staff of the future.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
If you need to install Firefox to use our Online Services you can do that by clicking here then click Run.
(Site updated 10/05/2021)